About this notice

This privacy notice explains how we collect, use and protect your personal data; and also the rights you have with regards to that data.

This notice applies to the processing of your personal data Name(s) and Contact details only. Please refer to Homes England’s main privacy notice for further information on how we process personal data for other purposes.

Who we are

Homes England is the trading name adopted by the Homes and Communities Agency, our legal entity.

We are the data controller of the personal data processed. This means that we are responsible for deciding how we collect, use and store your personal data.

Information we collect

We collect personal data from you directly when you use website forms or email directly. The types of data we collect are:

• Name(s)
• Contact details

We also collect data about you from other sources, such as joint applicants, credit reference or fraud prevention agencies, such as:

• The types of data listed above from the joint applicant. This should have been discussed with you by them prior to completing and submitting the application.
• Either confirmation of accuracy or identification of irregularities of the types of data listed above
• Details that identify your suitability/eligibility for the product you have applied for

How we process your information

We use the personal data stated above for the following purposes:

What lawful basis do we have to process your personal data?

We are only able to use your personal data when the law allows us to. This is called the lawful basis. In regards to the above purposes, the lawful basis stated for each are explained below:

Contract – Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.

Legal Obligation – Processing your data is necessary for compliance with a legal obligation.

Public Task – Processing your data is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us, for example, for one of our statutory functions.

Vital Interests – Processing your data is necessary to protect your vital interests or of another person. For example, to prevent you from serious physical harm.

Legitimate Interests – Processing your data is necessary to support a legitimate interest we or another party has, only where this is not outweighed by your own interests.

Consent – You have given us your consent to process your personal data for the specific purpose we have explained to you. You have the right to withdraw your consent at any time. To do so please contact the Data Protection Officer via the details provided below.

Who is the information shared with?

We use service providers to manage website and processing on behalf of Homes England. When we use these service providers, it is necessary for us to share your personal data with them.

The main service providers and why they need your personal data are listed below:

Sometimes, we may be legally obliged to provide copies of personal information to other organisations. For example, to provide information to the police, or to a public inquiry. We might not be always able to tell you that we have shared your information in this way, however we will ensure this is only shared in accordance with the law.

Where is your personal data stored and processed?

All personal data is stored and processed by Homes England within offices in the UK and using systems that utilise data centres in the UK.

If one of our service providers ever processes data outside the UK, we will ensure this is only where we can ensure that your personal data is adequately protected.

How long do we keep your personal data?

We will store your data for period of the project duration from the date that you initially registered your interest.

Credit Reference Checks

We carry out credit and identity checks when you either (a) apply for a Help to Buy Equity Loan, or (b) apply to be a registered Developer under the Help to Buy Equity Loan scheme, for you or your business. We use credit reference agencies (CRAs) to help us with this. We will share your personal data with CRAs and they will give us information about you.

If you are successful in your application, from time to time we may also search information that the CRAs have, to help us manage those accounts. We will go on sharing your personal data with CRAs for as long as you are a customer.

When we ask CRAs about you or your business, they will note it on your credit file. This is called a credit search. Other lenders may see this and we may see credit searches from other lenders.

If you apply for a product with someone else, we and the CRAs will link your records with theirs. You should tell them about this before you apply for a product or service.

For more detail on how your personal data will be used by us and the CRAs, please refer to the “Our use of Credit Reference Agencies (CRAs)” section of our main privacy notice.

Fraud Prevention Agencies (FPAs)

The personal data we have collected from you will be shared with FPAs who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance, or employment.

Further details of how your information will be used by us and these FPAs, and your data protection rights, can be found by reading the “Our use of Fraud Prevention Agencies (FPAs)” section of our main privacy notice].

Your rights

Under data protection legislation, in certain circumstances you have the following rights over the processing of your personal data as described in this notice:

• right to withdraw consent;
• right of access to personal data;
• right to correction or rectification;
• right to request deletion; and
• right to data portability.

Homes England must respond to a request to exercise these rights within one month. If you would like to submit a request, please contact the data protection officer.

Data Protection Officer

The contact details for our data protection officer are as follows:

By post: For the attention of the Data Protection Officer, Homes England, Windsor House, 50 Victoria Street, London , SW1H 0TL

By email: DPO@homesengland.gov.uk

By Phone: 0300 1234 500

Complaints

If you are unhappy with any aspect of this privacy notice, or how your personal data is being processed, please contact our data protection officer.

If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113

Email: casework@ico.org.uk

Contact ICO

COOKIE POLICY

1 About this notice

This cookie notice explains how and why we use cookies and similar technologies when you visit or interact with homesteadview.co.uk.

2 What are cookies and similar technologies?

2.1 Cookies

Cookies are small text files that are downloaded onto your device, such as computer or smartphone, when you access a website. They are used to recognise your device and remember certain settings or choices.

A common example of this is to remember items placed in a shopping basket or whether you are logged in to a user account area.

2.2 Similar technologies

This term refers to other methods of identifying or tracking a device that is not performed by the placing of a cookie.

One example of this is a tracking pixel which are sometimes found within marketing emails, usually embedded in a picture or company logo. This pixel would be used to record information such as whether the email was read, and the time, location and type of device used to open the email.

3 How we use cookies

The use of cookies and similar technologies is allowed, however in most cases a website requires your prior consent.

3.1 Strictly Necessary Cookies

These cookies help make a website usable by enabling basic functions like page navigation. The website cannot function properly without these cookies. We do not need your consent to use these cookies.

You may be able disable these by changing your browser settings, but this may affect how the website functions.

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3.2 Performance cookies

Performance cookies help website owners to understand how visitors interact with websites by collecting and reporting on information on their use; this is usually anonymous aggregated usage information. We will always ask for your consent to use these types of cookies.

3.3 Functional cookies

Functional cookies are generally there to support website functionality however, while considered helpful to improve the user experience, they are not necessary for the basic functionality of the site to work. We will always ask for your consent to use these types of cookies.

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3.4 Targeting (advertising) cookies

Targeting cookies are enabled in behavioural advertising contexts. They are usually set by digital advertising businesses for the purpose of managing the performance of adverts, displaying adverts, and/or building user profiles. Typically, these cookies would be set by a third-party buying ad space (or impressions) on a website. We will always ask for your consent to use these types of cookies.

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4 How you can change your cookie settings

You can change your cookie settings in two ways:

4.1 Cookie consent tool

When you first visited the site, we asked for your consent to use cookies that are not ‘strictly necessary’.

If you have changed your mind on the choices you made, you can

4.2 Browser settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout.

5 Data Protection Officer

The contact details for our data protection officer are as follows:

By post: For the attention of the Data Protection Officer, Homes England, Windsor House, 50 Victoria Street, London , SW1H 0TL

By email: DPO@homesengland.gov.uk

By Phone: 0300 1234 500

6 Complaints

If you are unhappy with this notice or how we used cookies on this site, please contact our data protection officer.

If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113

Email: casework@ico.org.uk